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question everything

(47,551 posts)
Fri Jan 10, 2020, 06:58 PM Jan 2020

"Hello, my name is Kate and I am calling form the computer refund department"

That's as far as she went. I hung up. Though I admit this is a new one. Past few days there was "Nancy, your patient advocate."

Interesting that "they" always use female voices and names. Rachel, and Carmen and others from "Credit card" something.

The only males voices are from Mumbai, about "windows" and 'breach of the cloud account" and the occasional grandpa or grandma..

Oh, and for a short time, "Bob from the shipping department, ready to ship your order."

And they never ask for anyone in the household..

23 replies = new reply since forum marked as read
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"Hello, my name is Kate and I am calling form the computer refund department" (Original Post) question everything Jan 2020 OP
you answer the phone when it is numbers you don't recognize? rurallib Jan 2020 #1
This is a landline, no caller ID.. question everything Jan 2020 #3
think I would check into caller ID and see if it is available rurallib Jan 2020 #6
I don't know that it makes a difference question everything Jan 2020 #20
Thank you! shanti Jan 2020 #14
I answer the phone, say hello and then park the phone on mute, while they say, Hello? Hello? Hello? TheBlackAdder Jan 2020 #18
I got one from the warranty department telling doc03 Jan 2020 #2
No I sold my 2011 Chevy Cruze whistler162 Jan 2020 #7
I have told callers at least a dozen times I had sold it. nt doc03 Jan 2020 #9
They never tell me which car they want to sell an extended warranty for csziggy Jan 2020 #16
Lay your phone down off hook for a couple of minutes. lpbk2713 Jan 2020 #4
Yes, I do it sometime. Especially when no one is on the other line.. question everything Jan 2020 #5
Get one of those CO2 air horns and give them a blast from that nt doc03 Jan 2020 #10
Got a whistle for that purpose question everything Jan 2020 #23
The latest slew of calls come from LEAD. Kingofalldems Jan 2020 #8
What am I doing wrong? Dagstead Bumwood Jan 2020 #11
I give them the 'Yeah' treatment, and it often ends with a stream of amusing Hindi profanity Brother Buzz Jan 2020 #12
They also do not really know your credit card number so..... Grammy23 Jan 2020 #13
I thought Kate worked in the Student Loan Department? Beartracks Jan 2020 #15
I've been getting "Achmed from health care"........ lastlib Jan 2020 #17
I answer all such calls, and say, "Hi, this is {name}. That's how I answer the phone. MineralMan Jan 2020 #19
My husband likes to mess with them ismnotwasm Jan 2020 #21
I Got A Cold Call Yesterday ProfessorGAC Jan 2020 #22

rurallib

(62,468 posts)
6. think I would check into caller ID and see if it is available
Fri Jan 10, 2020, 07:17 PM
Jan 2020

and if my provider can provide it. ID Phones are fairly inexpensive.

question everything

(47,551 posts)
20. I don't know that it makes a difference
Sat Jan 11, 2020, 11:24 AM
Jan 2020

They just keep calling and leave messages on the answering machine..

shanti

(21,675 posts)
14. Thank you!
Fri Jan 10, 2020, 08:35 PM
Jan 2020

I never pick up my google/house phone. It's the number I give out to websites when I don't plan to respond. I don't pay a monthly fee for the line either. I imagine one could port their landline, but I gave that up long ago.

doc03

(35,396 posts)
2. I got one from the warranty department telling
Fri Jan 10, 2020, 07:12 PM
Jan 2020

me the warranty on my 2011 Chevy Cruze was expired. Sold my Cruze 4 1/2 years ago.

 

whistler162

(11,155 posts)
7. No I sold my 2011 Chevy Cruze
Fri Jan 10, 2020, 07:33 PM
Jan 2020

almost 5 years ago bought a Subaru XV and yes I keep getting the same calls you do.

csziggy

(34,139 posts)
16. They never tell me which car they want to sell an extended warranty for
Fri Jan 10, 2020, 09:09 PM
Jan 2020

So if it is a real person and not a robocall, I keep asking them which vehicle they are talking about. I never confirm any of their guesses or even how many vehicles we currently own. Unless I have something else to do, it's cheap entertainment for me and frustrates the hell out of them.

question everything

(47,551 posts)
23. Got a whistle for that purpose
Sat Jan 11, 2020, 11:27 AM
Jan 2020

But I need to have a live one. used it on the caller from Mumbai and heard him saying “MF.”

yes he kept calling all day but finally left me alone.

Kingofalldems

(38,498 posts)
8. The latest slew of calls come from LEAD.
Fri Jan 10, 2020, 07:38 PM
Jan 2020

Law Enforcement Against Drugs. Don't they have plenty of money to fight drugs?

Anyway, I understand these charities just make some fat cat rich.

Brother Buzz

(36,486 posts)
12. I give them the 'Yeah' treatment, and it often ends with a stream of amusing Hindi profanity
Fri Jan 10, 2020, 07:47 PM
Jan 2020

I answer every question with my best Rainman voice, "yeah". I try to burn their time, but many catch on quickly and it lasts less than a minute. Sometimes their script requires they do a lot more talking and it goes longer, especially if I catch a dim one who won't deviate from the script.

Rule number one: Never, ever, offer or confirm ANY information.
Rule number two: Never, ever, press an option number (The delete option rolls your number onto another list that is sold to someone that automatically knows something about you - you will press a button).

Grammy23

(5,815 posts)
13. They also do not really know your credit card number so.....
Fri Jan 10, 2020, 08:27 PM
Jan 2020


they want you to verify the number for THEM. Ahem, isn’t that supposed to be the other way around.....they verify for you that they’re who they say they are and are legit?? But they’ll try to convince you that you are the one on the spot. I don’t think so.

Beartracks

(12,821 posts)
15. I thought Kate worked in the Student Loan Department?
Fri Jan 10, 2020, 08:56 PM
Jan 2020

Along with Beth, Nancy, and Carol.

But I actually did have a guy call once regarding refinancing credit card debt.

========

lastlib

(23,344 posts)
17. I've been getting "Achmed from health care"........
Sat Jan 11, 2020, 12:41 AM
Jan 2020

He seemed totally baffled when I asked, "Health care who?"

MineralMan

(146,339 posts)
19. I answer all such calls, and say, "Hi, this is {name}. That's how I answer the phone.
Sat Jan 11, 2020, 11:21 AM
Jan 2020

As soon as I recognize the call as a robocall, I tap the hangup button, and then tap Block. That number goes into the long list of blocked numbers on my phone. I started doing that as soon as I got rid of my landline, which had no such feature, and got an Android cell phone. That was a couple of months ago.

I'm getting fewer and fewer such calls now. Apparently, it's working. Yes, they change phone numbers and spoof other numbers, but it is working over the long run.

Now, if I can get rid of all those people trying to collect money from "Jennifer," who last had my cell number over 10 years ago, I will feel like I have really accomplished something.

ismnotwasm

(42,021 posts)
21. My husband likes to mess with them
Sat Jan 11, 2020, 11:24 AM
Jan 2020

He really pissed off one of them, they called back to cuss him out. Wonder if he kept his job?

They claim to be from “Social Security”

ProfessorGAC

(65,290 posts)
22. I Got A Cold Call Yesterday
Sat Jan 11, 2020, 11:26 AM
Jan 2020

It actually was legitimate from a local business. (Pretty sure, anyway.)
They wanted to give an estimate on cleaning ducts.
We have circulating hot water heat. No ducts in the entire house.
So sad for them!

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