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NNN0LHI

(67,190 posts)
Wed Jun 20, 2012, 04:05 PM Jun 2012

What would you do in this situation?

You are a letter carrier. Now keep in mind that all the people and businesses on your route expect to have their mail to be delivered by noon every day. And if for some reason their mail isn't delivered by noon the phone will be ringing off the wall at the local post office from people who are complaining to the Postmaster their mail is coming too late and threatening to go over his head if this wasn't rectified.

Way this works is if you make it rough on the Postmaster he is going to get even by making things even rougher on you, the letter carrier.

One day after you learned the route real good and all the shortcuts and if you really hustled you realized you could finish your entire route by noon pretty much all the time and make all the customers and your Postmaster happy but you have about three hours dead time every day to do nothing after your work is done.

So you have a few options here. You could go to the tavern at noon every day and kill a few hours there but that doesn't look good to the public sitting their in your uniform for three hours every day. So that is out of the question.

Or you could go to the Postmaster and tell him you need more stops added to your route to fill out an entire day. But doing that still brings you right back to having a lot of customers who are not happy because they are not all getting their mail by noon again. Which brings grief to your boss the Postmaster and eventually grief back to you.

Or you could go home at noon after you finish your route and hide your Jeep in the garage and take a few hours nap every day, wake up about 3:00 and go in and punch out and everyone is happy as a clam. Customers are happy. Postmaster is happy. And you are happy.

What would you do if you were the letter carrier in this situation?

Don

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Enrique

(27,461 posts)
1. let the union handle it
Wed Jun 20, 2012, 04:08 PM
Jun 2012

former letter carrier here. At my office, the union and the managers had a very good trusting relationship and the union was concerned with good customer service as well as the interests of the carriers. It might be more or less functional at other offices, but that is what I saw.

 

Indydem

(2,642 posts)
2. What the hell?
Wed Jun 20, 2012, 04:09 PM
Jun 2012

This shit, in a nutshell, is what gives union employees and government employees a bad rap.

I'll tell you the only ethical thing to do: Clock out at noon and go home. You got your work done, you aren't entitled to collect an additional 3 hours of pay just because you think you deserve it.

Likewise, lollygagging around on your route so it takes until 3:00, regardless of the angry phone calls, etc. is just as unethical.

If the job takes until noon, that's how long it takes; clock out and save the USPS the deficit.

Xyzse

(8,217 posts)
3. Tongue in cheek.
Wed Jun 20, 2012, 04:23 PM
Jun 2012

Find a mistress, or a desperate housewife that wants me every single day, me being fit having to walk around the route every day(especially if I jog it!). Hopefully it is a 1%er who isn't around much, somewhere based around the Potomac. Kill a few hours with that other type of work, and then clock out at 3-4 I am thinking 4..

((I kid around, I have no idea what I would do)), but it does show that most of the answer variations would have to be part of the 3rd option since:

Going to a bar/pub and clocking out at 3 is still the same as just doing something from noon to 3. It is finding what to do in the down time that is the issue.

Heck, I'd go to the gym every day if that was the case because option 2 of asking for more places to go in a route is unacceptable since everyone expects mail by noon.

My suggestion though would be to change the organization structure.

If the clockout is 3, it means work day most likely starts at 7, or if the clock out is 4 the day starts at 8.
I would suggest making the work day a little earlier so that it expands the number of routes a mail carrier can take, sadly that also means cutting workers.
Secondly, I would mix the mail carrier's job as partly walking and partly desk. I would probably rotate assignments so that some would work after noon at the mail center, be it sorting or whatever, anything that would improve efficiency. However, that is only few days off the week per person hence the rotating assignment scheme.

I don't really know though. It is a tough situation because the only option really is that mail has to come by noon, it is finding activities in between noon and clock out that is the issue.

mrmpa

(4,033 posts)
4. First of all the Postmaster.......
Wed Jun 20, 2012, 04:40 PM
Jun 2012

is out of his league, if he can't inform the customers, that they all can't have their mail by Noon, then he needs to find another job. If it becomes mandatory that the mail is delivered by Noon, the Carrier needs to work with the Union & have his shift rescheduled from 3:30 a.m. to Noon. However this earlier start time, means that the customers will be receiving mail a day later than is normal, because all deliverable mail is not at the Postal station by 3:30 a.m. and sorted.

I live in a high-rise and the time between getting a regular carrier, our mail has been here between 4:00 & 5:00 p.m. I've heard residents complain about this & I've told many that someone has to be last on the route.

Daughter of a retired Postal Service machine operator & sister of a Postal Service Clerk. (who is eligible for full retirement in December of this year).

 

riderinthestorm

(23,272 posts)
7. Yeah, my street must be one of the last as well since our mail comes very late in the afternoon
Wed Jun 20, 2012, 04:47 PM
Jun 2012

I don't mind at all though. I don't understand why anyone thinks mail has to be delivered before noon? Is that some kind of old fashioned idea? (fwiw, I'm no spring chicken either)

NNN0LHI

(67,190 posts)
9. Ever try and explain a process like this to an 80 or 90 year-old person with Dementia or Alzheimers?
Wed Jun 20, 2012, 05:33 PM
Jun 2012

I have. I don't think I got through very often and even when I occassionally did they seemed to forget what I explained to them shortly thereafter.

Congradulations on the retirement!

Don

Enrique

(27,461 posts)
6. another thing to keep in mind
Wed Jun 20, 2012, 04:46 PM
Jun 2012

the route is done by a sub one day a week. The manager is going to notice if there's a huge difference consistently week after week. The manager spends the day looking at numbers and he's under a lot of pressure to manage costs.

And by the way, people working in white collar jobs have the same issues about not being 100% efficient. Worse, in my experience. I'm on the clock right now for example.

WCIL

(343 posts)
10. At least once every couple of years,
Wed Jun 20, 2012, 05:34 PM
Jun 2012

carriers are followed to insure that the route is long enough and that the carrier is working at an adequate pace. At the end of this shadowing, routes are adjusted. There shouldn't be any "going over the postmasters head" because the length of the carrier's route can be justified.

NNN0LHI

(67,190 posts)
13. Mail isn't there and sorted three hours early
Wed Jun 20, 2012, 05:56 PM
Jun 2012

This reminds me of some of the piecework jobs we had where I retired from.

The operator needed to produce X amount of parts per shift. He didn't get paid any more for producing extra parts but he could be written up for not producing that shifts quota. So if the operator got real good at what he did and there were no machinery breakdowns or anything bad happen he could be done by lunchtime. He could then do anything. Go sit in the cafeteria or whatever. But he couldn't leave the plant because he was still on the clock and insured to be in the plant for eight hours.

If the operator got done early he was happy. The supervisor could get that order loaded onto a rail car early and be done himself for the night early and he was happy. Everyone was happy.

Or the operator could go at normal speed and it could end up being a late night for everyone. And no one was happy.

Don

Nay

(12,051 posts)
15. That happened sometimes -- I went to my supervisor who usually had me help a coworker
Thu Jun 21, 2012, 06:17 PM
Jun 2012

finish his route.

MineralMan

(146,358 posts)
16. Folks on the mail route need to grow up.
Thu Jun 21, 2012, 07:54 PM
Jun 2012

On the other hand, when I was a kid in the 1950's, we got two mail deliveries a day at a residential address. I think a stamp was 3 cents.

Fewer people and lots less junk mail back then.

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