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EarlG

(21,949 posts) Tue Mar 21, 2023, 07:12 PM Mar 2023

We're aware that there is an issue with 403 errors and formatting

The two errors are likely related. The 403 error means that our firewall is blocking your connection to DU (this happens from time to time and usually clears itself up within an hour or so).

If you're able to access the site but the formatting is all screwed up, that's likely because the firewall is not blocking your connection to the server where the HTML page exists, but the firewall IS blocking your connection to the server where the stylesheet exists. (This file tells your browser how the DU page should be laid out and if it can't load, the formatting will disappear.)

We're looking into this, but we are hopeful that it will clear up soon.

15 replies

= new reply since forum marked as read

Highlight:

We're aware that there is an issue with 403 errors and formatting (Original Post) EarlG Mar 2023 OP

i had problems yesterday but all is fine today. Curious. hlthe2b Mar 2023 #1

had cloudflare issues outputting to du lots of lag but nothing on dus end . AllaN01Bear Mar 2023 #2

I'm closing my browser which also deletes my cache and cookies, then relaunching it. TexasTowelie Mar 2023 #3

Thank you..403 cleared for me just now.. asiliveandbreathe Mar 2023 #4

Weird, it's working fine for me. greatauntoftriplets Mar 2023 #5

I almost never have any problems connecting to DU. PoindexterOglethorpe Mar 2023 #6

Yeah Nittersing Mar 2023 #7

Might just be a coincidence, but I noticed that... TwilightZone Mar 2023 #8

Experienced intermittent periods where DU would load slowly or fail to load PufPuf23 Mar 2023 #9

I don't know what any of Cha Mar 2023 #10

It cleared up for me after about an hour... 2naSalit Mar 2023 #11

Lucky me RussBLib Mar 2023 #12

Style sheet issue in the Upload subdomain Random Boomer Mar 2023 #13

Message auto-removed Name removed May 2023 #14

Clearing DU's site cookie worked for me, radius777 May 2023 #15

hlthe2b

(102,292 posts)

1. i had problems yesterday but all is fine today. Curious.

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:15 PM

Mar 2023

AllaN01Bear

(18,256 posts)

2. had cloudflare issues outputting to du lots of lag but nothing on dus end .

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:19 PM

Mar 2023

mainly intermediary hops.

TexasTowelie

(112,248 posts)

3. I'm closing my browser which also deletes my cache and cookies, then relaunching it.

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:20 PM

Mar 2023

I have to log into my account (DU and any others), but it fixes the formatting issue immediately. This works well on a desktop, it might be more difficult on other devices.

asiliveandbreathe

(8,203 posts)

4. Thank you..403 cleared for me just now..

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:21 PM

Mar 2023

greatauntoftriplets

(175,742 posts)

5. Weird, it's working fine for me.

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:36 PM

Mar 2023

PoindexterOglethorpe

(25,862 posts)

6. I almost never have any problems connecting to DU.

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:49 PM

Mar 2023

Could it be that I'm always connecting on a computer, not a phone?

Nittersing

(6,362 posts)

7. Yeah

Reply to EarlG (Original post)

Tue Mar 21, 2023, 07:56 PM

Mar 2023

My formatting issue just started today. It was fine first thing this morning...

TwilightZone

(25,471 posts)

8. Might just be a coincidence, but I noticed that...

Reply to EarlG (Original post)

Tue Mar 21, 2023, 08:15 PM

Mar 2023

https://democraticunderground.com generates the 403, but

https://www.democraticunderground.com does not.

At least, for the moment.

PufPuf23

(8,789 posts)

9. Experienced intermittent periods where DU would load slowly or fail to load

Reply to EarlG (Original post)

Tue Mar 21, 2023, 08:19 PM

Mar 2023

and say had no internet connection in recent days.

But today avatar would not load (sunflower) when posted and tried to reload that avatar and several other DU-provided avatars with no success. rats.

Cha

(297,306 posts)

10. I don't know what any of

Reply to EarlG (Original post)

Tue Mar 21, 2023, 08:36 PM

Mar 2023

those terms mean but yesterday I had a couple of times when I just got the word Forbidden on the otherwise blank page.. No "403" for me.

One was trying to access a PM, the other was for a post. I just opened another Window and it was good to go.

Mahalo

ETA~ Oh & right now my avatar isn't showing up.

2naSalit

(86,646 posts)

11. It cleared up for me after about an hour...

Reply to EarlG (Original post)

Tue Mar 21, 2023, 09:31 PM

Mar 2023

Just as suggested.

RussBLib

(9,019 posts)

12. Lucky me

Reply to EarlG (Original post)

Wed Mar 22, 2023, 09:59 PM

Mar 2023

I have had zero problems, using an Android phone with a Chrome browser. My computer using Microsoft Edge browser has also been stable.

Did anyone think about turning it off and back on?

Sorry.

Random Boomer

(4,168 posts)

13. Style sheet issue in the Upload subdomain

Reply to EarlG (Original post)

Thu Mar 30, 2023, 10:54 PM

Mar 2023

For what it is worth, when the styling disappeared from my view of DU, I took a look at the page HTML.

The file path for the CSS goes to a subdomain. When I load that URL into a browser, I get a 404 error:
https://upload.democraticunderground.com/styles/style-main.css

However, when I change the file path to your DU domain, the style sheets pop right up.
https://www.democraticunderground.com/styles/style-main.css

Since that time, it's a crap shoot whether or not the site is styled when I log in. Most of the time, the styles are MIA, every once in awhile they snap into place.

Unfortunately, the site pages are pretty unreadable without the CSS. Sigh. I'll keep waiting and hoping for this to resolve.

Response to EarlG (Original post)

Name removed Message auto-removed

radius777

(3,635 posts)

15. Clearing DU's site cookie worked for me,

Reply to EarlG (Original post)

Thu May 18, 2023, 01:50 AM

May 2023

logged back in and formatting back to normal. Using Firefox on PC.

To clear the site cookie in Firefox: click the lock icon in the address bar, then click 'clear cookies and site data'.

Then close browser, reopen browser, goto DU and log back in with your password.

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