Major Logging Outage Disrupts Thousands of Drivers and Carriers
Source: Transportation Nation Network
Minnetonka, MN – Thousands of drivers and carriers are once again being disrupted by a major electronic logging devices (ELD) outage.
PeopleNet’s on-board ELD devices operating on its g3 system began experiencing “rebooting” issues as the clock struck midnight on January 1 GMT (which is December 31, 2019 at approximately 7 p.m. EDT), according to a Trimble Transportation company spokesperson.
Truckers quickly began reporting the problems such as slow log-ins and other malfunctions, which has led to customer support wait times as high as four hours.
A company representative explained the problems were caused by a “discrepancy between the GPS satellite time and the g3’s internal clock.”
The outage is being described as a “repeat of Y2K.”
Essentially, the devices had an operating range between 2007 and 2019. When the calendar rolled into 2020, the servers could no longer recognize the date of the affected ELDs. Diagnostic notification messages began appearing on the devices’ displays which read, “This device is not functioning as an ELD. Paper logs may be required as back up. Check manual for instructions.”
As of Sunday morning, a recorded message from the company says a “fix” has been identified, but “customer action is required to completely resolve the issue.” A company representative says an email has been sent to customers containing the “resolution steps.”
Read more: https://transportationnation.com/breaking-major-eld-outage-disrupts-thousands-of-drivers-and-carriers/
Interesting.
How do we know this is a faulty log, and not a major cyber attack by Iran? Or Russia?
Affects much of the Trucking system nation wide.
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