Biden administration makes it easier for flyers to get refunds
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Source: Politico
04/24/2024 06:00 AM EDT
Passengers whose flights are canceled or “significantly” delayed won’t have to fight to get a cash refund from the airline under a new Biden administration rule issued Wednesday.
The rule comes after more than a year of promises by the administration to shore up protections for air passengers, who have suffered through a glut of delays, cancellations and other gridlock as aviation demand surged after the pandemic.
Under the new rule, airlines can’t simply give the passengers a voucher for a future flight.
The Transportation Department also issued a rule Wednesday intended to force airlines and third-party ticket bookers to disclose add-on fees for items such as checked bags. The actions cap off an effort that began following a tumultuous travel season awash with flight cancellations and delays, and further exacerbated by the 2022 winter holiday debacle on Southwest Airlines, in which almost 17,000 flights were canceled and over 2 million passengers were left stranded.
Read more: https://www.politico.com/news/2024/04/24/biden-administration-makes-it-easier-for-flyers-to-get-refunds-00154015
Link to U.S. Department of Transportation PRESS RELEASE - Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees
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