DU Community Help

Tripper11

(4,338 posts) Thu Oct 19, 2023, 10:43 AM Oct 2023

DU 4 Desktop

I'm unable to see DU4 on my desktop chrome browser. All I see is black, some little icons, no words and no way to tell how to switch to skinner mode or light mode.
I see everything just fine on my phone with chrome as well.
How can I fix it?

6 replies

= new reply since forum marked as read

Highlight:

DU 4 Desktop (Original Post) Tripper11 Oct 2023 OP

Ok, I sorted it out Tripper11 Oct 2023 #1

This is a technical issue that some people are having with Night Mode EarlG Oct 2023 #2

I am having the exactly the same experience, good to see Maru Kitteh Oct 2023 #3

Yeah, I use dark mode on everything I am able to Tripper11 Oct 2023 #4

Thanks EarlG Tripper11 Oct 2023 #5

Some nice DUer... 2naSalit Oct 2023 #6

Tripper11

(4,338 posts)

1. Ok, I sorted it out

Reply to Tripper11 (Original post)

Thu Oct 19, 2023, 10:45 AM

Oct 2023

I was able to switch to skinner mode and light and everything is fine now.
So essentially dark mode doesn't seem to work via desktop chrome browser.
Dark Mode was fine on my phone browser.
Weird.

EarlG

(21,965 posts)

2. This is a technical issue that some people are having with Night Mode

Reply to Tripper11 (Reply #1)

Thu Oct 19, 2023, 10:49 AM

Oct 2023

We're working on trying to fix it this morning. Unfortunately I'm not able to reproduce the error at my end so it's been a bit tricky to track down, but we're making progress.

For now, if you're experiencing this issue the solution is to use one of the other modes until we're able to fix the problem. I'm confident we will be able to fix it, so I appreciate your patience. Hopefully we'll be able to get it cleared up very soon.

Maru Kitteh

(28,342 posts)

3. I am having the exactly the same experience, good to see

Reply to EarlG (Reply #2)

Thu Oct 19, 2023, 10:57 AM

Oct 2023

I’m not alone and a fix is on the way. I was able to access DU4 on my laptop via Chrome prior to the complete roll out.

I really like DU4 and dark mode is teh bomb.