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True Dough

(17,349 posts)

1. All businesses/services should have automatic call-back options these days

Reply to Kali (Original post)

Wed Dec 29, 2021, 01:14 PM

Dec 2021

It's not entirely convenient because you never know when the return call is coming so you still have to ensure that you're available to pick up the phone 10 minutes or 90 minutes later. But it sure beats hanging on the line for an hour.

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12 replies

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what should my personal challenge be? [View all] Kali Dec 2021 OP

All businesses/services should have automatic call-back options these days True Dough Dec 2021 #1

agree Kali Dec 2021 #2

I try not to take it out on the front-line workers True Dough Dec 2021 #7

BCBS, who I have been paying premiums to for over 30 years, has denied my last 3 claims. Midnight Writer Dec 2021 #3

they have denied a couple claims in the past that were reversed after an appeal Kali Dec 2021 #4

The clinic may have put in the wrong codes. Lars39 Dec 2021 #6

The BCBS rep called the clinic while I was listening in on the line. Midnight Writer Dec 2021 #8

I hope it can be resolved soon. Lars39 Dec 2021 #9

Thank you. Midnight Writer Dec 2021 #11

I play solitaire on the laptop Wicked Blue Dec 2021 #5

Your call is very important to us. LuckyCharms Dec 2021 #10

I'm with you on the annoyance, but don't know how to advise you... malthaussen Dec 2021 #12