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Kali

(55,027 posts)

2. agree

Reply to True Dough (Reply #1)

Wed Dec 29, 2021, 01:37 PM

Dec 2021

and yes inconvenient if you go do something else and forget to bring your damn notes or need to be in front of the computer. same risk as a possible call back later in either case, though.

that was a one hour wait and of course the person was too nice to yell at but I had her make a note in my file about it anyway. my god what a shitty auto system they have!

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what should my personal challenge be? [View all] Kali Dec 2021 OP

All businesses/services should have automatic call-back options these days True Dough Dec 2021 #1

agree Kali Dec 2021 #2

I try not to take it out on the front-line workers True Dough Dec 2021 #7

BCBS, who I have been paying premiums to for over 30 years, has denied my last 3 claims. Midnight Writer Dec 2021 #3

they have denied a couple claims in the past that were reversed after an appeal Kali Dec 2021 #4

The clinic may have put in the wrong codes. Lars39 Dec 2021 #6

The BCBS rep called the clinic while I was listening in on the line. Midnight Writer Dec 2021 #8

I hope it can be resolved soon. Lars39 Dec 2021 #9

Thank you. Midnight Writer Dec 2021 #11

I play solitaire on the laptop Wicked Blue Dec 2021 #5

Your call is very important to us. LuckyCharms Dec 2021 #10

I'm with you on the annoyance, but don't know how to advise you... malthaussen Dec 2021 #12