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Kali

(55,026 posts)

4. they have denied a couple claims in the past that were reversed after an appeal

Wed Dec 29, 2021, 02:35 PM

Dec 2021

but hour long holds and no call backs, are such shitty customer service.

good luck, I am having a similar problem. made a big payment that should have taken care of my deductible but due to the way they do the payments and billing they actually counted another bill I have NOT paid as the deductible, so now I need to pay that (or same, it goes to collections) meanwhile the bill I paid on is listed as pending for a month and if/when they pay it I will have to try and collect my payment back from a freaking hospital! nice eh? fuckers.

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what should my personal challenge be? [View all] Kali Dec 2021 OP

All businesses/services should have automatic call-back options these days True Dough Dec 2021 #1

agree Kali Dec 2021 #2

I try not to take it out on the front-line workers True Dough Dec 2021 #7

BCBS, who I have been paying premiums to for over 30 years, has denied my last 3 claims. Midnight Writer Dec 2021 #3

they have denied a couple claims in the past that were reversed after an appeal Kali Dec 2021 #4

The clinic may have put in the wrong codes. Lars39 Dec 2021 #6

The BCBS rep called the clinic while I was listening in on the line. Midnight Writer Dec 2021 #8

I hope it can be resolved soon. Lars39 Dec 2021 #9

Thank you. Midnight Writer Dec 2021 #11

I play solitaire on the laptop Wicked Blue Dec 2021 #5

Your call is very important to us. LuckyCharms Dec 2021 #10

I'm with you on the annoyance, but don't know how to advise you... malthaussen Dec 2021 #12