The DU Lounge

The poor customer service types get beat up on far too often while making minimum wage. They must dread coming into work some days (or all days).

But I do write letters to management. Well, more often emails these days. I try to include suggestions for improvements rather than just spit venom. But my blood is boiling sometimes.

Glad you got through, Kali. Nothing worse than a disconnect while waiting that long. It happens, and it's doubly maddening!