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LuckyCharms

(17,469 posts)

10. Your call is very important to us.

Reply to Kali (Original post)

Wed Dec 29, 2021, 05:57 PM

Dec 2021

All of our representatives are busy helping other customers. Your call will be answered as soon as possible.

The truth: "Please spend the next 40 minutes listening to this electric guitar feedback. We only have one representative, Frank, and he's taking a dump right now. If I were you, I would call back next week, but not between 900AM and 930 AM. For the love of God, whatever you do, don't call during Frank's bathroom time".

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12 replies

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Highlight:

what should my personal challenge be? [View all] Kali Dec 2021 OP

All businesses/services should have automatic call-back options these days True Dough Dec 2021 #1

agree Kali Dec 2021 #2

I try not to take it out on the front-line workers True Dough Dec 2021 #7

BCBS, who I have been paying premiums to for over 30 years, has denied my last 3 claims. Midnight Writer Dec 2021 #3

they have denied a couple claims in the past that were reversed after an appeal Kali Dec 2021 #4

The clinic may have put in the wrong codes. Lars39 Dec 2021 #6

The BCBS rep called the clinic while I was listening in on the line. Midnight Writer Dec 2021 #8

I hope it can be resolved soon. Lars39 Dec 2021 #9

Thank you. Midnight Writer Dec 2021 #11

I play solitaire on the laptop Wicked Blue Dec 2021 #5

Your call is very important to us. LuckyCharms Dec 2021 #10

I'm with you on the annoyance, but don't know how to advise you... malthaussen Dec 2021 #12