Mental Health Support

Last edited Wed Mar 6, 2024, 11:49 AM - Edit history (1)

Except one*, two dentist offices will not human-answer their phone. It goes to voicemail and will be answered in 1-2 business days. I had to cancel Monday and was so pissed I kept dialing letting it ring 100 times, she finally answered. I who pay big bucks paying out of pocket, shouldnt have to that. And I mean thousands of dollars.

My practice calls after 5pm. If u miss the call and call back, you get voicemail. No one gives a shit anymore. I can see results in the portal. This is usually scheduling issues. Again, they do not care. I call during business hrs. Theyre there, just dont amswer the phone. I was so pissed monday i was going to keep dialing all day if i had to
* the third practice alwats answers by the third ring, unless theyre at lunch. They then immediately call you back after lunch. When I transferred to them, they had to keep calling the non-answering dentists office. She was flummoxed. I said, theyre not answering, right? Ive sat in the non-answering waiting room and theres lots of gaps between patients at the desk.