5. Just sent this in reply to one of B&N's weekly spams...
...along with a copy of the article.
To Whom It May Concern,
I just read this article. I would like to hear your response. Unless you can convince me that it is in some way inaccurate, I respectfully request that you take me off your mailing list. Needless to say, whether or not I ever shop at any of your stores in the future hangs in the balance.
A Likely Former Customer
You would think that the people selling books wouldn't want to consort with the people who want to burn them.
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