Reply #6: We have a DSL line because the cable company is EEEvil. [View All]

Qwest still has unions. Comcast doesn't.

Comcast jacked our rate from $29.99 a month to $79.99 a month when we moved. When I complained, they told me to suck it up, even though they have a "new customer" rate of $19.99 for the first six months. They also tried to charge me an installation fee, when new customers get free installation. Had I known that, I would have cancelled service and restarted it or never bothered. (Keeping a customer makes more business sense than trying to get new ones.)

The cable lines in our area are oversold - from about 3 pm to 10 pm, I can get faster service on a cellular link. Comcast has no intention of upgrading the system because I live in an old neighborhood that isn't likely to gentrify any time in the near future.

I can get a business speed (512 mbps) line without a phone line attached for the same price as the cable modem, and it's faster. So we did.

On Edit, Qwest is evil too, but just normal evil, not EEE-Ville.