They hate OS upgrades every 18 months that won't run their apps and are forced to buy new apps. These OS upgrades are designed to make money and so have a lot of bugs. Most people I know won't purchase a new OS unless the .1 release has been issued. Or the first (of many) service pakcs has been released.
Microsoft is a ruthless competitor and for some reason this puts off people who might want to try their hand at competing. Which explains the love Linux users have for it. Many of them are software developers who are actively involved in keeping it afloat.
With changing technology this can be a daunting task. Microsoft simplifies many things, usually not very well.
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