Reply #58: this in itself is illuminating [View All]

My wife works in the business office of a medical practice.

Speaking as a Canadian, all I can think of is: what the hell is the business office of a medical practice??

(Of course, it also makes it plain that someone is not a disinterested party to the conversation.)


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It seems that business offices have medical practices here, rather than the other way around.

I have a good friend who works for a sole practitioner doctor. She does his reception, bookings, and billing. Some doctors in small practices apparently farm their billing out. Probably doctors in a group practice have a staff member who handles billings.

Basically, to take Ontario as an example, the public plan has a tariff of fees for every service you can imagine.

http://www.health.gov.on.ca/english/providers/program/ohip/sob/sob_mn.html

If you're a doctor, I figure you have someone who uses the software, punches in the patient's OHIP number and the identifying number for the service and the doctor's billing number, and the date and such like, and I imagine the fee is entered automatically, and you hit send. Then the plan pays you.

Imagine how costs could be reduced in the US if this were the procedure.

http://content.nejm.org/cgi/content/abstract/349/8/768

ABSTRACT

Background
A decade ago, the administrative costs of health care in the United States greatly exceeded those in Canada. We investigated whether the ascendancy of computerization, managed care, and the adoption of more businesslike approaches to health care have decreased administrative costs.

Methods
For the United States and Canada, we calculated the administrative costs of health insurers, employers' health benefit programs, hospitals, practitioners' offices, nursing homes, and home care agencies in 1999. We analyzed published data, surveys of physicians, employment data, and detailed cost reports filed by hospitals, nursing homes, and home care agencies. In calculating the administrative share of health care spending, we excluded retail pharmacy sales and a few other categories for which data on administrative costs were unavailable. We used census surveys to explore trends over time in administrative employment in health care settings. Costs are reported in U.S. dollars.

Results
In 1999, health administration costs totaled at least $294.3 billion in the United States, or $1,059 per capita, as compared with $307 per capita in Canada. After exclusions, administration accounted for 31.0 percent of health care expenditures in the United States and 16.7 percent of health care expenditures in Canada. Canada's national health insurance program had overhead of 1.3 percent; the overhead among Canada's private insurers was higher than that in the United States (13.2 percent vs. 11.7 percent). Providers' administrative costs were far lower in Canada.

Between 1969 and 1999, the share of the U.S. health care labor force accounted for by administrative workers grew from 18.2 percent to 27.3 percent. In Canada, it grew from 16.0 percent in 1971 to 19.1 percent in 1996. (Both nations' figures exclude insurance-industry personnel.)

Conclusions
The gap between U.S. and Canadian spending on health care administration has grown to $752 per capita. A large sum might be saved in the United States if administrative costs could be trimmed by implementing a Canadian-style health care system.