Reply #117: You lamb-like consumers amaze me! [View All]

You think it's acceptable that she should pay for a hotel room for something that's the airline's fault?

I cannot believe the "sheep" here who so happily agree to being abused by the airlines. An airline trip is a product we, the consumers, pay for. In exchange for the product we buy, we expect our product to be delivered. If we keep our side of the bargain by showing up on time, paying the price of the ticket, and making it to our connecting gate, then the airline owes us what we paid for.

Yet you sound as if you think it's a PRIVILEGE to hand over our money to a company that doesn't deliver, abuses us, and expects us to put up a hundred bucks for a hotel room because THEY did not keep their side of the bargain.