Wearying Wait for Federal Aid in New Orleans
By ADAM NOSSITER
Published: December 3, 2005
NEW ORLEANS, Dec. 2 - They are the faces and voices of a city's desperation. Stepping wearily up to a Federal Emergency Management Agency help center here, all have a similar story of ruin in the past, anxiety over the future and frustration in the present, suffered differently each time.
DeLois Kramer and her 7-year-old daughter, Katlyn, making their way to a FEMA help center in New Orleans Friday. "We're almost begging them, 'Please, bring this trailer before Christmas,' " Ms. Kramer said. Young, middle-aged and old, these citizens of New Orleans, wiped out by Hurricane Katrina and now urgently seeking government assistance, spoke Friday of sleeping in a truck and on a floor, living out of a car and waiting for the help that never seems to come. Trickling into the crowded center in the Uptown neighborhood here - hoping for a trailer, a loan, cash, anything - they were grimly resigned to waiting, and waiting some more.
"You come to these FEMA centers, you sit all day," said Myrna Guity, 43, whose import business was wiped out by the storm, along with her home in New Orleans East. "You get no answers to your questions. They're evasive. You're constantly 'pending.' What are you going to be doing, 'pending' for the rest of your life? I've lost everything."
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Adding to their anxiety is what these citizens describe as a frustrating paper chase through the bureaucracy of FEMA: repeat visits for help that always seems to be just one or two documents away, but the documents FEMA demands are often ruined, stored in flooded houses.
http://www.nytimes.com/2005/12/03/national/nationalspecial/03fema.html?hp&ex=1133672400&en=ccd0bf0ad2ca42b5&ei=5094&partner=homepage