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Edited on Thu Dec-15-05 11:59 PM by RoyGBiv
Their video recording devices have more features than a typical satellite or cable DVR, and overall the company tends to be friendlier to the needs of those who want the kind of service they provide.
There are a few things to consider, however. I'm going to disagree with quite a lot of what has already been said in this thread. I'm not looking for an argument, but I don't think all the elements have been considered in some of these suggestions.
The DVR you're going to get from a cable company is also a receiver, so it replaces your digital box if you have one or gives you digital service if you don't have it yet. You won't necessarily have to get any of the digital channels, but you'll still be paying both a licensing fee for the software that runs the box and a rental charge on the box itself. The importance of knowing that rests in the matter of total price as compared to what they advertise. The rental on these boxes for major cable systems tends to be around $10/month. The software licensing fee ranges anywhere from $2 to $6 per month for one box, which is sometimes discounted for a second box. Using the local cable company as an example, the full rental price on a DVR is $15.45/mo. With the local company, there is also a service charge for the service itself, which is $4.95. So, the total cost for DVR service is $20.40/mo, and that's with zero extra channels. However, if you already have a digital box and exchange it for the DVR, your price goes up by $11.40/mo. If you have a digital box that is also a high definition (HD) receiver, your price goes up by only $4.95/mo because the box rental fee on the HD box is the same as the DVR box.
So, if you're going to the DVR from basic cable, you're going to be spending quite a lot more than you are now, not just the rental or service fee, which are what normally shows up in advertisements. However, if you have a certain level of service (HD digital) already, you're not paying much more at all considering what you get. (Aside from any of this, the technology itself is simply cool and will change the way you watch television.)
Now, with satellite, you don't have the rental charge, which means you either buy the box up front, or you sign a contract locking you into service with that company and get the box for free. Sounds like a good deal, but it's not, and here's why. You *own* the box you get from the satellite company, which means the same thing it means when you own your own house. If your A/C unit goes out in the middle of summer, you get to pay to replace it. With a DVR, you're not going to find any free replacement offers, and these things -- the good ones -- can cost up to $400 each. With some satellite companies, depending in part on where you are located, you can buy an optional "service plan" that gets you service and sometimes even a free replacement of the box if it goes bad. This is not a rental fee, but the charge itself often turns out to be just the same as a rental fee when all costs are considered. That is, the service call that is require to replace the box is not free with this plan; it is simply discounted from the absurd $100 or more it is without it. The parts aren't free, just discounted, and in the end you don't get a totally new box. You get a refurbished one.
Why is this important? When Tivo came on the scene, the arrogant powers-that-be in the satellite and cable industries thought it was a stupid idea and either ignored it or actively advertised against it. Since then, those same powers have realized how much money can be made from this, mostly because it is one of the few things since the beginning of cable itself that people really, really want and don't have to be sold. When you use one, it truly sells itself. Unfortunately, there were none of these little devices available from the companies that were making their digital receivers, with whom they had contracts for providing equipment. So, those companies -- mostly Motorola and Scientific Atlanta, sometimes using subsidiary names -- at the demand of the cable and satellite companies ramped up production. And, what they produced was crap. They boxes have bad circuitry. The hard drives are cheap and fail often. The software that controls it is buggy. With satellite, the first generation -- and the one you can easily find for "free now -- only has one receiver, so you have to watch what you are recording. Other boxes and satellite systems are so constructed that if you are recording anything, you have to be watching that show on all televisions in your house regardless of how many receivers you have. (This is a typical DISH problem with their low-end DVR. DirecTV got around this early if I'm not mistaken.) The ones the cable companies sent out would fail within weeks or never work at all. As I said, crap.
The current generation of satellite and cable DVRs is much better but still buggy, and the software is one of the biggest drawbacks. It does not have half the features of Tivo, and it doesn't work with some of the ports on some models of boxes, which means you may want to use that DVI port, but it won't work, or the digital sound output will be poorer quality than the left-right analog.
The bottom line is that with both cable and satellite DVR service, you're going to pay for it one way or another. If you own the box, you must understand that the hard drive in it *will* fail, and then you will have an expensive door stop. With the cable company, you can just return it and get a new one. Either way, you're paying.
You also pay with Tivo, but not quite as much in the long run usually because their boxes are much better made. Unfortunately, they have hard drives, and as mentioned, hard drives will fail. The advantage is that the Tivo box is not a receiver and so is easier to fix. Still, this means more expense.
Now, amid all this rambling, I've not really so much offered advice as tried to help you understand what you're dealing with. I think it appears I am suggesting to go with the Tivo, but I'm not really. My actual advice is this. If you have cable now, get the DVR and play with it and decide what it is worth to you. The only additional cost involved will be the rental and service fees you pay, and unless Comcast has changed recently, you're not locked into a contract. If you don't like it, you can return it and go back to what you had with no more cost. If you do like it, you can either keep it or look into long-term options taking into account all the cost/benefit of ownership vs. rental.
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If you've made it this far, I'm sorry. I'm almost done.
One other thing to consider: If people do not wake up and start paying attention to the war of digital rights management, copyright, and patent issues and start realizing all these "protections" are not, as currently being constructed, in our best interests, none of this will even be a choice in the very near future. With DRM, broadcast flags, and the emergence of mandatory digital broadcasts along with new generations of recorders, you won't be able to get one of these devices without very strict controls placed on it. You won't have a choice where you get it, and you'll be paying more and more for recording, if you are allowed to record at all. You'll get what they offer and like it! :-)
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