Contesting Jobless Claims Becomes a Boom Industry

WASHINGTON — With a client list that reads like a roster of Fortune 500 firms, a little-known company with an odd name, the Talx Corporation, has come to dominate a thriving industry: helping employers process — and fight — unemployment claims.

Talx, which emerged from obscurity over the last eight years, says it handles more than 30 percent of the nation’s requests for jobless benefits. Pledging to save employers money in part by contesting claims, Talx helps them decide which applications to resist and how to mount effective appeals.

The work has made Talx a boom business in a bust economy, but critics say the company has undermined a crucial safety net. Officials in a number of states have called Talx a chronic source of error and delay. Advocates for the unemployed say the company seeks to keep jobless workers from collecting benefits.

“Talx often files appeals regardless of merits,” said Jonathan P. Baird, a lawyer at New Hampshire Legal Assistance. “It’s sort of a war of attrition. If you appeal a certain percentage of cases, there are going to be those workers who give up.”

http://www.nytimes.com/2010/04/04/us/04talx.html?th&emc=th

:eyes:

I'm not sure what offends me more. That a corporation is allowed to exist to cheat workers out of their unemployment benefits, or that someone was rotten enough to even think of such a thing. Who wakes up one day and thinks: "Hey, I bet I could get rich by helping companies cheat workers out of their unemployment benefits."

Scumbag.