Also, check-out these books:
http://www.powells.com/cgi-bin/imageDB.cgi?isbn=9781576754580Praise for Cracking the Code
“No one communicates more thoughtfully or effectively on the radio airwaves than Thom Hartmann. He gets inside the arguments and helps people to think them though—to understand how to respond when they’re talking about public issues with coworkers, neighbors, and friends. This book explores some of the key perspectives behind his approach, teaching us not just how to find the facts but to talk about what they mean in a way that people will hear.”
—Paul Loeb, author of Soul of a Citizen
“Thom Hartmann’s book is an excellent primer in communication techniques. But unlike other message makers, Hartmann has genuine substance. He is restoring the radical populist tradition to the mainstream of our culture. Much of what we revere as Americans, Hartman believes, was created by radicals who simply were ahead of their time.”
—Tom Hayden, activist and author of Ending the War in Iraq
“Thom Hartmann ought to be bronzed. His new book sets off from the same high plane as the last and offers explicit tools and how-to advice that will allow you to see, hear, and feel propaganda when it’s directed at you and use the same techniques to refute it. His book would make a deaf-mute a better communicator. I want him on my reading table every day, and if you try one of his books, so will you.
—Peter Coyote, actor and author of Sleeping Where I Fall
“In Cracking the Code, Thom Hartmann, America’s most popular, informed, and articulate progressive talk show host and political analyst, tells us what makes humans vulnerable to unscrupulous propagandists and what we can do about it. It is essential reading for all Americans who are fed up with right-wing extremists manipulating our minds and politics to promote agendas contrary to our core values and interests.”
—David C. Korten, author of The Great Turning: From Empire to Earth Community and When Corporations Rule the World and board chair of YES! magazine.
http://www.powells.com/biblio/1576754588More:
http://www.thomhartmann.com/CrackingTheCode/blurbs.htmAnd:
Verbal Judo: The Gentle Art of Persuasion
by George J. Thompson
Synopsis:
Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour.
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
George J. Thompson, Ph.D., is a former English professor and a black bet master of karate. He created and crash-tested verbal judo when he was a police officer on an urban beat. He is now a popular lecturer and lives -in Albuquerque, New Mexico. Jerry B. Jenkins was most recently the co-author of Miracle Mon. The Nolan Ryan Story.
More:
http://www.powells.com/biblio/62-9780060577650-0