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"I just bought your hard drive"

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Dover Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:03 PM
Original message
"I just bought your hard drive"
Edited on Tue Jun-06-06 05:04 PM by Dover
It seems Best Buy and other stores are recirculating your hard drive. They claim that it's theirs under warranty repairs. Be careful.

http://redtape.msnbc.com/2006/06/one_year_ago_ha.html#posts?GT1=8211

I have received my old hard drive back after repairs, though I have no way of knowing if it's the same one...unless there is a serial number or some mark.

Also, is there any guarantee that your information won't be collected by whoever does your repairs?
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ThomCat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:12 PM
Response to Original message
1. I'm sure there is a "guarantee"
but I doubt it's worth much. Anything personal, vital or incriminating on your hard drive has probably been seen, copies and distributed to anyone they know who would get a kick out of it.
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Winston702 Donating Member (106 posts) Send PM | Profile | Ignore Tue Jun-06-06 05:21 PM
Response to Reply #1
5. Don't be too sure
Bought an "on sale" vid card - blew up 3 weeks later. Brought it back for replacement. Counter guys asks "Did you putchase a service contract?" He then explains "no contract, no replacement." He looks at it anyway then tells me, "I can't replace it anyhow, it's been modified" Best Buy repackages returns and sells them as new.
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ThomCat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:53 PM
Response to Reply #5
7. One more reason to never shop there.
:puke:
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Xenotime Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:13 PM
Response to Original message
2. Encrypt all data you don't want people to see.
Simple. No more worries.
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Gabi Hayes Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:15 PM
Response to Reply #2
3. how?
seriously...thanks

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BadgerKid Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:59 PM
Response to Reply #3
9. check this out
Edited on Tue Jun-06-06 06:01 PM by BadgerKid
TrueCrypt. It's free. And FWIW, it's open source.
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silverweb Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:17 PM
Response to Original message
4. Scary.
I wouldn't shop Best Buy, anyway, because it's a "red" company according to BuyBlue. That being said, I don't know that there are any guarantees worth believing about anything anymore.

One of the comments at the end of the original article suggests paying extra to retain possession of your hard drive, warrantee or no warrantee. However, that's not going to stop unethical repair people from making copies of the contents for personal gain -- nor is it necessarily going to give you possession of your actual hard drive instead of a cheaper, useless substitute.
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alcibiades_mystery Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 05:34 PM
Response to Original message
6. Nobody needs your hard drive to repair your computer
Take it out, and bring it in that way. Unless, of course, it is your hard drive that is busted. That's why we have back up capacity. Reformat and recover. Or, if the hard drive itself is broken, buy a new one and recover from your back-up. They're very reasonably priced these days. NONE OF THIS NEEDS THE INTERVENTION OF A THIRD PARTY.
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Bretttido Donating Member (754 posts) Send PM | Profile | Ignore Tue Jun-06-06 05:56 PM
Response to Reply #6
8. I think most people who bring their computer to Best Buy
for repairs would have no clue how to take their harddrive out of the computer... let alone the ability to diagnosis if the harddrive is faulty.
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alcibiades_mystery Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-06-06 06:09 PM
Response to Reply #8
10. Since it takes about
Edited on Tue Jun-06-06 06:09 PM by alcibiades_mystery
10 minutes to learn each of these things, I don't see any excuse there. :evilgrin:

Seriously, though. Would you drive around in a car if you didn't know how to jump it, or change a tire. Removing a hard drive is about as trivial as each of these procedures. Since your manufacturer almost certainly has detailed instructions on how to remove the hard drive posted online, it is even easier.

ALL CASES OPEN!
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