Hello All,
I am certain I am not the only person upset about the $3.15 that will not be refunded because of The Cure’s cancellation of the North American tour. Why does Ticketmaster get hundreds of thousands of dollars for nothing!?! I know Pearl Jam tried to deal with this way back in the day, and failed. That was 13 years ago- and things have only gotten worse, (check out the original Pearl Jam prepared statement here
http://www.fivehorizons.com/archive/articles/testimon.shtml).
Although it may seem somewhat pointless, I emailed Jerry Nadler, (U.S. Congressman), Hillary Clinton & Charles Schumer. It would be great if others would also contact their congress rep/senator. I just know their must be a sympathetic intern out there who may pay more attention if multiple emails are received. To make it super easy, I’ve put my letter below and you’re welcome to copy it, (though it isn’t that brilliant). I’ve included links below that will help you locate your elected officials.
Thanks for your consideration in this manner,
G
http://schumer.senate.gov/http://clinton.senate.gov/contact/webform.cfmhttp://www.house.gov/nadler/contact.shtmlFind your congress representative:
http://www.house.gov/writerep/list of all senators:
http://www.senate.gov/general/contact_information/senators_cfm.cfmDear ________,
I have found Ticketmaster's monopoly on concert and event tickets annoying for quite sometime. It has amazed me how they have managed to raise their service fee again and again over the years. I recently purchased tickets priced at $52.00, and the "Convenience Charge" was $12.15, plus I got hit with a $4.90 processing fee. As someone who enjoys live music, I have just put up with it.
My latest disappointment is their policy for handling refunds for canceled shows. This past week, The Cure canceled their North American tour. Ticketmaster has my credit card info and address, I think they should automatically refund the full amount charged. Instead, I have to send the tickets back in the mail and I will not be refunded the full amount. Ticketmaster will retain $3.15 for a so-called "processing fee" plus any charges for ticketFast or UPS delivery charges. I have no doubt that I signed off somewhere that I agreed to these terms. I just think you should investigate why Ticketmaster earns hundreds of thousand dollars nationwide for a canceled show. Personally, I think that would be a part of the "Convenience Charge."
I know it is just $3.15 for me, but it is a lot of money when you add it up for everyone. Because the market place currently lacks an alternative source to purchase tickets, I am asking for you to intervene.
Thank you for your time and consideration with this matter,