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Needless to say, they are a shit company. And their service (in Florida) absolutely sucks. After NSAT&T got out of the local cable TV market here and Comcast took over, we got Comcast Digital Cable, and are totally satisfied with their service.
Me and DirectTV had a dispute (that I won) about an invasion of privacy when they tried to discontinue satellite service that I paid for in advance (and had received for 18 months prior) because they said I had to have a landline telephone connection to "their" box. First, I corrected the misguided DirectTV Rep about "their" box and told him that it was "MY" box that I purchased from Circuit City, and that their argument about they could terminate pre-paid service because they could not communicate with "their" box was total bullshit, and an invasion of our right to privacy.
Our service was turned back on almost immediately, while I was still on the telephone with the poor Rep and his supervisor. And I began checking into cable TV service packages. Shortly after that is when I remember for the first time DirectTV "leasing" their hardware to customers, rather than having them purchase it out-right. They lose all rights to the boxes inside your house when you own all of the hardware. I still have all of the hardware sitting in the garage, doing what it does best -- collecting dust.
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