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cilla4progress Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 03:44 PM
Original message
Just curious...
Is it just me???

I have lost up to a couple valuable hours of my life this week alone on the phone dealing with corporations trying to pay off bills and/or generally deal with them...either they change the logon questions / procedure and I'm locked out (Bk. of America; I know, I know - I "moved MY money," but I haven't been able to convince the rest of my family yet, due to the hassle); they cut off service (TracPhone) because of non-use, despite a 7.20 minute balance -- leaving me without a phone for 3-5 days while they mail out a new "sim card"; or they simply change my password or logon (Office Depot)-- can no longer log on with same info I've been using for past 6 months.

So, when the Office Depot lady asked me if there was a "reason" I was closing my account with them....I was simply speechless.

I am trying to rid myself of as many corporate entanglements as possible, to save my sanity. I am trying to deal only with local businesses, including buying beef and lamb from my neighbors and friends; raising my own layer hens; growing my own fruits and vegetables; heating with wood. It's like back to the 1970s - my most formative decade.

Not out of virtue, just out of desperation.
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deaniac21 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 04:05 PM
Response to Original message
1. The corporations are locking out your passwords?
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cilla4progress Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 05:05 PM
Response to Reply #1
3. Oh, hell
I don't know. Could just be me in part. But, it's just the dealing with them, their practices, their remoteness, their whims.
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safeinOhio Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 04:11 PM
Response to Original message
2. Verizon is nuts
cancelled my DSL and switched phone companies. When I call in Feb. the nice man said I was all paid up. Got a bill the next month for $16. called and they said disregard it. Then get a bill $116. cancellation fee. Paid that one thinking it was the final bill. Then get a late notice with threats to turn it over to a collection company for the $16.. What the f#@k I mail that. Now I get a bill for -$12. that comes with a pay envelope? So, I'm thinking of sending that one back asking why I have not got the $12 yet and to please send it as it is past due so they can avoid legal fees for small claims court.
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cilla4progress Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 05:06 PM
Response to Reply #2
4. I know.
The phone companies are the worst. I've had Verizon drop my call numerous time. I mean - a phone company? I told the guy last night I was about to slit my wrists! I bet that threw him!
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Kceres Donating Member (839 posts) Send PM | Profile | Ignore Tue Apr-20-10 05:18 PM
Response to Original message
5. I decided, after losing $60, that TracPhone is a scam.
I could type for hours about how many problems I had with that company. I never got a refund of the $60 they owed me and I just finally canceled my service after they wore me down. I think I spent over three and a half hours on "hold" over several days. They won.
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cilla4progress Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-20-10 05:26 PM
Response to Reply #5
6. Yeah, and no offense, but
are all these jobs off-shored? It kind of hurts, when I'm unemployed.
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