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DainBramaged (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 09:58 AM Original message |
So I had a huge battle the other day with XM, and I thought it was straightened out |
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Ian David (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:03 AM Response to Original message |
1. Their customer service sucks. They have one of the worst outsourced call centers ever. |
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efhmc (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:05 AM Response to Reply #1 |
4. Agreed. |
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efhmc (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:03 AM Response to Original message |
2. Once when I had a problem with xm, I found a list of all of |
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Armstead (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:04 AM Response to Original message |
3. So go to their competition....Serius. Oh wait a minute they merged and are the same company. |
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efhmc (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:05 AM Response to Reply #3 |
5. My problem was before the merger. |
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Armstead (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:50 AM Response to Reply #5 |
10. But the merger reduced your ability to find a competing seperate company |
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Bluenorthwest (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:10 AM Response to Original message |
6. How many of their programs are Union? |
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peace13 (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:16 AM Response to Original message |
7. I had to cancel a credit card because they repeatedly made charges to it. |
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DainBramaged (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:28 AM Response to Original message |
8. Still on hold with yet another 'supervisor' after yet again explaining the situation |
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DainBramaged (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:49 AM Response to Original message |
9. 20 minutes on hold, the line hangs up. |
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hlthe2b (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:53 AM Response to Reply #9 |
11. Been there, done that... Good luck |
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DainBramaged (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 10:55 AM Response to Reply #11 |
12. I have work to do, it will have to wait till tonight |
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kentauros (1000+ posts) Send PM | Profile | Ignore | Thu May-05-11 11:11 AM Response to Original message |
13. Would an Internet Radio Device be a better option? |
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DU AdBot (1000+ posts) | Sat May 11th 2024, 07:59 AM Response to Original message |
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